what-is-managed-it-services-and-what-does-it-include

Having an in-house IT department is convenient, but it's also costly. According to Salary.com, the average base salary for a systems administrator in Canada is $67,759 per year; that doesn't include the cost of offering insurance, paid time off and other benefits to each employee. Managed IT services give you access to IT expertise when you need it, eliminating the need to hire full-time employees and provide them with office space and equipment.

What Is Managed IT Services?

Managed IT services is a form of outsourcing that takes place between a client and a third-party IT services provider. The two companies enter into an agreement that specifies what services the IT company will provide, how often the services will be provided and how much the IT company will charge. This is known as a service level agreement. The SLA may also include metrics for the organizations to use to determine if the IT company is meeting its obligations. For example, the SLA may state that the IT company must resolve at least 90% of all tickets within five business days.

The main benefit of using managed IT services is that it reduces technology-related costs for employers of all sizes. With an SLA in place, the client doesn't have to hire additional IT employees or worry about dedicating additional resources to IT issues. IT companies typically charge a flat fee for each SLA, which means the cost of working with a third-party IT company is also predictable. Clients don't have to worry that they'll see a huge jump in costs from month to month.

In addition to lower costs, using managed IT services has several other benefits. One of the most significant is that IT companies typically take a preventive approach, meaning consultants monitor a client's systems and make updates as needed, preventing costly business disruptions caused by major IT problems. If the consultants come across a minor issue, they can fix it immediately before it grows into a major problem for the client. Working with a managed IT services provider can also minimize downtime. Instead of installing patches and running updates during business hours, a managed IT provider can schedule system changes for nights or weekends, minimizing disruptions during the workday.

Managed IT Services at Haycor Solutions

Haycor Solutions offers a wide range of managed IT services to clients in Ontario, GTA, Vaughan and the York region. Our expert consultants use their knowledge and skills to install new system components, monitor client systems and respond to any issues as they occur.

Disaster Recovery

The frequency and severity of natural disasters have been increasing, making it more important than ever for firms in every industry to have their own disaster recovery plans. At Haycor Computer Solutions, we can help you develop a business continuity plan, choose a data backup solution and recover your data should a disaster occur. Our consultants are skilled in tape recovery and duplication, hard drive repair, deleted file recovery and repair of corrupted files.

Cybersecurity Services

Ransomware is a major threat to Canadian businesses because it can be used to disrupt system operations and force firms to pay large ransoms to regain access to their own IT resources. The Canadian Centre for Cyber Security expects cybercriminals to continue using ransomware in this manner, putting Canadian businesses at risk of serious economic harm. As a result, cybersecurity is an important consideration for every business. The experienced cybersecurity consultants at Haycor Computer Solutions can help your company protect its digital assets, including websites and mobile devices, reducing the risk of an attack and protecting sensitive data against unauthorized access.

IT Consulting

Having the right equipment is essential, whether you're designing graphics for an advertising agency or running resource-intensive macros in Excel. If you're just starting out, our consultants can recommend computers, tablets, smartphones and other IT assets that meet your needs and fit your budget. Even if your firm has been in business for decades, it can still benefit from working with experienced IT consultants. We'll help you maximize your existing assets and let you know when it's time to upgrade, saving your company time and money.

Managed IT Services

If you don't have the budget for an in-house IT team, Haycor Computer Solutions can help. When you sign up for our managed IT services, you get an entire team of experts managing your IT system — all for less than it would cost you to hire a single employee. We offer 24/7/365 access to experienced IT technicians who can assist you remotely or make as many site visits as needed to install new equipment, make upgrades and troubleshoot when necessary.

Cloud Computing Services

Cloud computing has many advantages, including increased security, more flexibility for your team and lower costs. When you rely on the cloud, you don't need to purchase as much of your own equipment, which can save your firm thousands or even millions of dollars per year. Switching from physical servers to cloud-based services also reduces the risk of data loss in the event of fire, flood or another disaster. Haycor Computer Solutions can help you move your existing system to the cloud, minimizing downtime and ensuring your employees have access to the IT resources they need most.

If you're ready to reduce your IT costs while also increasing your system capabilities, contact Haycor Computer Solutions at 905-707-6775. Our experienced consultants are ready to help you with your IT needs.